Medical Guardian is a US-based medical alert service that promises "a product for every need" and "round the clock protection," as well as dedicated customer service. It sells a small selection of medical alert systems and ensures that customers are protected inside and outside of their homes.
About Medical Guardian
Some medical alert companies make the mistake of oversimplifying their products and omitting a lot of necessary information. They funnel you toward phone-calls, where they can hook you in and convince you to spend big. Medical Guardian doesn't do this, and its product pages are packed with information about each system and accessory that it sells.
The prices are very reasonable, and while these are often listed on a price per day basis, this is simply a way of making them look smaller than they are. If you click "Select Options" on their website, you can see a monthly, quarterly, and annual charge. The longer the contract, the less you will pay, but if you want to make the biggest savings you will need to spend a lot of cash when signing the contract.
Medical Guardian Products
Medical Guardian sells a few different products that really do cater to all types of users. They are a little on the expensive side, but you get a lot for your money. It's also worth noting that you can add automatic fall detection to the majority of these packages for $10 extra per month.
The Home Guardian
The Home Guardian is the most basic Medical Guardian product and it's also the one that offers the most value for money, giving you complete peace of mind in your own home for $34.95 a month.
You can choose from a neck pendant or a black or white wrist band. The monthly and quarterly charges both cost the equivalent of $1.13 per day and provide you with the initial unit completely free of charge. If you have $384.45 burning a hole in your wallet, you can opt for the annual subscription and pay only $1.05 a day.
You will also get a free lockbox and a free second button, making the annual option the most value for your money. In fact, these extras are provided with most Medical Guardian annual subscriptions.
The Home Guardian has a range of 600 feet and connects with 24/7 monitoring centers in the United States. It does not need to be connected to your landline and is quick and easy to install.
As impressive as the Home Guardian is, it's also quite expensive and you save yourself an extra $5 ($29.95 per month) by opting for the Classic Guardian instead. It offers many of the same benefits if you opt for an annual subscription and, as far as we can tell, the only difference between the Classic Guardian and the Home Guardian is that the Classic needs to be connected to a landline.
The Active Guardian is targeted more toward people who are active and need GPS technology. It's lightweight, mobile, promises the highest battery life of any mobile alert system, and it has some of the industry's best fall alert technology.
It's a little expensive, though, and you'll need to spend $39.95 per month if you opt for this product.
The Freedom Guardian
The Freedom Guardian is Medical Guardian's smartwatch equivalent, only instead of the flashy features found on Apple and Samsung Smartwatches, this one focuses on health monitoring and alert-based services.
It comes with text-to-speech messaging, can send reminders and alerts, and will even give you updates about the weather. It's a great option for users who like to get out and about and need the added peace of mind that comes with having a GPS location tracker and health monitoring services.
GPS Enabled Mobile Guardian
The Mobile Guardian is a complete personal emergency response system that combines a mobile unit with a wearable button that works within 350 feet of the unit. It connects all users to a 24/7 monitoring service and can keep tabs on the user when they are in the yard, on a walk, or in the car.
The Mobile Guardian costs $44.95 a month.
The Mini Guardian
The Mini Guardian costs just $39.95 a month and is a wearable, lightweight, and waterproof mini mobile alert system that uses reliable and always connected 4G, along with GPS and Wi-Fi location tracking.
Medical Guardian Reviews
Medical Guardian has an A+ accreditation from the Better Business Bureau, but it doesn't have the best reviews on the BBB website. It's a little concerning to see a combined review score below 1.3 out of 5 at the time of writing, but you shouldn't read too much into this.
BBB is not a place where customers go to praise a company and shout their positive experiences from the rooftops. Instead, they go there to complain and vent their frustrations, as it’s a great place to do that. However, while it is a representation of everything that the company does wrong and all of its problems, it's not necessarily indicative of how the company operates overall.
For that, you can look to user review sites like Consumer Affairs, where most of the reviews are overwhelmingly positive.