The aptly named Discount Ramps is a no-nonsense retailer of quality ramps and other mobility products. The name of the company tells you pretty much all you need to know about this retailer’s specialty, but there’s much more to it than that.
Ramps from Discount Ramps
The ramps sold by Discount Ramps come in various shapes and sizes, and there are options that suit all vehicles, homes, and budgets. These ramps are designed for wheelchairs and mobility scooters, as well as motorbikes, ATVs, and other vehicles.
Ramps make it easier to get around, whether you’re looking for a foldable ramp to roll a wheelchair or scooter into the back of a van or SUV, or you need a permanent ramp for your home or deck. Pricing begins at just over $30 and options range from simple, short ramps to strong modular ramps.
Make sure you pay close attention to the maximum weight limit and the length, taking time to measure the latter and consider the former.
Other Products from Discount Ramps
As its tagline suggests, Discount Ramps is more than just a retailer of affordable ramps. It also sells hunting and automotive equipment, with products for commercial and personal use. They have motorcycles, ATVs, snowmobiles, heavy-duty commercial loading ramps, kayaks, storage equipment, and more.
For mobility products, just click onto the “Mobility” tab on their website and choose from the following categories:
- Mobility Aids: Including foldable walkers and wheelchairs
- Bath Safety Products: Washing basins, benches, seats, and more
- Lifts and Carriers: Including vehicle lifts for scooters and wheelchairs
- Mobility Scooters and Power Chairs: A variety of scooters and chairs from Golden Technologies
- Wheelchair Accessories: Securement systems, canopies, battery packs, and transport covers
- Daily Living Equipment: Including rails, mattresses, and support systems to make your home life a little easier
You can place an order directly on the Discount Ramps website. Just add your chosen products to your shopping cart, go through the checkout process, and pay using a major credit card. Alternatively, call the sales team or print and complete an order form. If you opt for an order form, you will need to send it along with a certified check or money order.
All products have a 30-day return policy, and items must be returned undamaged and in their original packaging. If you have an issue with your order or need to arrange a return, contact the customer support team by using the info listed below.
Free shipping is available to all states except for Alaska and Hawaii, and Discount Ramps does not ship outside of the United States.
Discount Ramps’ Reviews
Discount Ramps has been accredited by the Better Business Bureau since 2009 and currently has an A+ rating. It holds a meager 2-star rating from the BBB and has received numerous complaints, but this is to be expected for a company that has been in business for so long. The good news is that the complaints were resolved quickly, and, in most cases, they seem to have resulted from oversights and misunderstandings.
For instance, there is a complaint about a refund which wasn’t processed in time. It seems that the refund was actually processed instantly, but the customer didn’t understand that it would then take a few days for it to show in their account due to regular payment processing times.
These are not the sort of things you need to worry about as a customer. Discount Ramps is quick to respond to bad reviews and complaints, and this is ultimately all that matters. In the unlikely event that you have an issue with the service or its products, you know that your complaints won’t fall on deaf ears and will be dealt with quickly.
Discount Ramps’ reviews can also be found on Trustpilot and SiteJabber, but they are few and far between and not enough to make a judgment about the company.
The Discount Ramps customer service team operates from 7:30 am to 5:30 pm Monday to Thursday, and from 7:30 am to 4:30 pm on Friday. The business is closed on Saturday and Sunday, but you can call 888-651-3431 to speak with the Discount Ramps team or email CustomerService@DiscountRamps.com.