Questions to ask on a tour
A good tour answers the awkward questions without flinching.
Care and staffing
The answers here matter more than the dining room.
- How long has the care team been here on average?
- Who covers overnight, and how many residents per caregiver?
- How are emergencies handled after hours?
Money and change
Get the full cost picture before you fall for the place.
- What's included in the base rate, and what's billed on top?
- How often do rates rise, and by how much historically?
- What happens financially if care needs increase?
Not sure where to start?
Compare communities side by side, or read the trade-offs before you ever pick up the phone.