California-based The Back Store sells a wide range of chairs for the home and office, stocking a multitude of major brands and giving customers many options regarding color, fabric, features, and more.
The Back Store Products
The Back Store is a vast online store that stocks Recliners, Office Chairs, Massage Chairs, Lift Chairs, Mattresses, and more from some of the world’s best brands, such as Ekornes, Panasonic, Mega Motion, and CatNapper.
In addition, it sells pillows, TENS units, massagers, hot and cold therapy, exercise balls, and traction units. The goal is to provide products that can help to soothe the pain of a sore back and allow sufferers to live easier pain-free lives.
It has been estimated that as much as 8% of adult Americans have chronic back pain, while more than a quarter report occasional issues with their backs or necks. Some of this results from previous injury or trauma, while other cases are caused by illness and disabilities, but a vast majority are caused by poor posture.
It’s a common issue, and The Back Store has the solution. Many solutions, in fact. Each category has a wide selection of products, covering multiple types, colors, and costs. For instance, its Lift Chairs range from $600 to $700 for upholstered chairs, $1,000 for leather ones, and $3,000+ for full-featured options.
You can purchase chairs from The Back Store website. Most of the items listed on the site are in stock and ready to be shipped, with free home delivery and set up in the Greater San Diego area.
All products can be customized online, but some of these customization options need to be made by the manufacturer and may delay the shipping process. Make sure you select the “Quick Ship” option if you want your order quickly, and take a look at the customer delivery choices if you’re making any substantial changes to the upholstery or frame.
A 30-day money-back guarantee is offered on all The Back Store products, but this excludes custom sizes, discounted items, and special clearance items. Furthermore, you will not be refunded any shipping charges that you incur when returning the item and the refund excludes a 10% restocking fee.
The Back Store Reviews
The Better Business Bureau has rated The Back Store with an A- and it is not accredited. Reviews are not easy to come by, but there are a few of them on Yelp, where it holds an average rating. The negative reviews complain about damaged furniture with rips, tears, scuff marks, and other similar issues. All of these seem to be backed by photographic proof, so we have to side with the customers.
Such issues are not entirely uncommon, however. Sofas and chairs can be damaged during shipment, and the risk is high with a company like The Back Store. That’s because they buy from manufacturers all over the world and ship to customers across the United States.
There are a few things worth noting here. First, The Back Store is a reputable company and it has been in business for a long time. However, it doesn’t have the most generous return policy, so pay close attention to the manufacturer’s warranty, make sure you know your rights, and, if you’re concerned about a large order, use a credit card so you have a course of action if you feel you have been wronged.
You can visit The Back Store headquarters and showroom in San Diego at the following address: 13840 Stowe Dr., Poway, California, 92064
The showroom remains open from 8 am to 6 pm from Monday through Friday and from 10 am to 5 pm on Saturday. Visit this page to see the location on a map and get directions.
Dial 1-800-315-3496 to call ahead and discuss availability or to speak with a company rep and get more information.