Safe Step Walk-in Tubs Brand Profile

Every year, over 200,000 adult Americans are injured in their own bathrooms. Many of these incidents are avoidable slips and falls that can happen to people of all ages, but a sizeable percentage have reduced mobility already. 

If you’re being forced to adapt yourself to your bathroom suite, your risk of injury increases. To avoid this, you need a bathroom that adapts to you, and that’s where companies like Safe Step come in.

Safe Step designs walk-in bathrooms and showers to give people more freedom, more choice, and more independence.

About Safe Step Walk-in Tubs

Safe Step manufactures walk-in bathtubs from its base in Tennessee. These tubs and showers are designed to the highest possible standard and take many safety considerations into account. All products are installed quickly by professional fitters, and Safe Step offers numerous features, including low entry, zero entry, several different seating positions, and more.

Walk-in Tubs and Showers

A walk-in tub, as the name suggests, is a bathtub that allows you to walk straight into it. You don’t need to step over a ledge and balance precariously on the slippery surface inside. Simply open the door, walk inside, and secure the door behind you.

A thorough, 14-point quality control procedure is used to ensure each tub is flawless and meets a high safety standard. Massage jets can be installed, and Safe Step also offers something known as MicroSoothe, which uses millions of oxygen-enriched bubbles to soothe, nourish, and relax.

Walk-in showers function in a similar way with low steps for easy entry, and secure seats to keep you safe while you’re inside. Both products feature easy-to-reach controls for activating jets and other features, and they also use anti-slip materials and durable finishes.

Lifetime warranties are available on all Safe Step products. They cover the entire product, rather than just the fittings and features.

Ordering Information

Safe Step prices vary considerably, as all jobs are custom and each customer’s needs are unique. There is a “lowest price guarantee” and this, in theory, can help you drive the price down. That being said, note that it only works for “products of comparable quality”, and that can be subjective.

The company’s prices are typically very reasonable, however, and there are a couple of ways you can bring them down further. Firstly, there is a Helping Hands Rebate offering a discount of up to $1,500, and you can also save some cash if you are a veteran. 

Financing is available as well. If you have a good credit score this is a great option, but make sure you check the terms and conditions before you sign on the dotted line.

Contact Safe Step to arrange a consultation, discuss your options, and see which product is best for you. All consultations are free, and you are under no obligation to buy.

Safe Step Reviews

Not only is Safe Step accredited by the BBB, but it has an A+ rating. It also has 79 reviews and a score of 4.5 out of 5 stars. This is very impressive for a BBB page, as they are usually reserved for customers who have had bad experiences and need a place to vent their anger, leave bad reviews, and make complaints.

Its Consumer Affairs score is 4.4 out of 5, which is also impressive. Negative reviewers have complained about the lack of upfront pricing, the limited bathtub features when compared to other manufacturers, and problems with product sizing and fitting times.

Learn More

The best way to contact Safe Step is to use the Live Chat feature on the website. This stays active throughout normal business hours, and as soon as you click the little pop-up icon, you’ll be connected to someone who can answer any product questions you have.

To speak with someone on the phone and arrange your free consultation, simply dial 800-346-6616 and speak with a representative.